Articles Tagged with campaign

National Campaign for Courtesy AGM on Saturday 30 May 2015

If you would like to join us in promoting courtesy in all aspects of life, in every community in the UK, please come along to our Annual General Meeting on Saturday 30 May 2015 at the Lancaster Hall Hotel, 35 Craven Terrace, London W2 3EL (see direction map below). Start time 12.30pm (to be confirmed).

National Campaign for Courtesy Annual General Meetings are friendly, interesting events, especially when our celebrity patrons attend.

We welcome everyone. Please let us know you are coming so we can ensure we can provide sufficient refreshments – email 

We’ll also be celebrating our #pleaseMAY initiative to make May 2015 a month of courtesy.

New issue of Courtesy Call available to members

The latest edition of Courtesy Call is now available.

Our Autumn 2013 issue of our members magazine is now being distributed.

Courtesy Call: the magazine of the National Campaign for Courtesy

Kill the conversation

The National Campaign for Courtesy is again delighted to be working with Road Safety Champion GEM Motoring Assist to produce a ‘Courtesy Code’ for users of mobile phones.

Peter Foot, Chairman of the Campaign for Courtesy, said, “When you are out and about in places such as theatres, restaurants, trains, buses, libraries, art galleries, and many more, it is important to respect others when using your mobile phone. It is easy enough to do if we follow a few simple rules, and not only shows good manners but also makes situations more comfortable and pleasant for our fellow citizens.”

The Mobile Courtesy Code

  • Keep your voice down. Shouting is not necessary.
  • Speak quietly in public places such as buses or trains.
  • Try to text, or e-mail your communication to avoid speech that may disturb others.
  • Never leave your mobile on a table or desk at a meeting, or restaurant, even when it is on ‘vibrate’.
  • When using the phone to play electronic games, switch the sound off.
  • Never hold a phone conversation when carrying out another task with others.

David Williams MBE, Chief Executive of GEM Motoring Assist, is also concerned about the illegal use of phones by drivers and said, “The temptation to use your mobile while driving can be greatly reduced if you turn it off and keep it out of reach.

“Although it is important to keep a mobile phone with you in the car in case of an emergency situation it is illegal and dangerous to use a hand-held mobile phone and it should only be used when you have stopped your car in a safe place,” added David.

It has been announced by the Government that fixed penalty notices for illegally using a hand-held phone by drivers will increase from £60 to £100. In addition drivers will also receive 3 penalty points on their licence.

Research has shown that motorists who us a mobile phone while driving are four times more likely to have a crash and reaction times are around 50% slower for drivers holding a phone conversation.

For a free copy of the leaflet or to watch the short video, click Kill the Conversation.

All is fair in sport at National Campaign for Courtesy AGM

The National Campaign for Courtesy’s 2013 annual general meeting on Saturday 1 June lived up to the success of previous years’ events with a number of inspiring talks.

National Campaign for Courtesy AGM 2013

Although some officers and members were unable to travel to London and were sorely missed, those attending participated fully in the business part of the meeting before enjoying an inspiring talk from Paul Smith on Football’s Top 10 Sportsmanship Moments 2012/13. While football does not always portray itself as a sport where ‘fairness’ is practised, Paul chose some truly inspiring moments to share with everyone.

Following this, Dorothy Mdoe and Ann Skidmore, two London Olympic Ambassadors who took up the option of National Campaign for Courtesy membership, recounted their experiences of welcoming thousands of visitors to London for the 2012 Games.

The meeting closed to rapturous applause from all attending, who emerged on to the London streets realising the power of sport, volunteering and courtesy to improve our daily lives.

• Many thanks to ‘number one showbusiness photographer’ Doug McKenzie for capturing the event with his camera.

Doddy delights at memorable Southport lunch

On 10 July 2012, PHIL KING invited our Chairman to a Summer Lunch date on behalf of the Institute of Municipal Entertainment at the Ramada Plaza Hotel in Southport.

Ken Dodd at the Southport National Campaign for Courtesy lunch

Also invited was our new North West (North) Regional Executive ALAN COLES and his wife ADELE, which provided an opportunity for the couple to meet Phil and East Anglian Regional Executive PETER CRESSWELL and his wife ROSLYN (who kindly took the above photo of (right to left) Peter, Alan, Guest Speaker KEN DODD, Phil and our Chairman).

It was wonderful to get three of our Regional Executives together at such an enjoyable occasion. Phil did invite our Chairman to say a few words about the Campaign, which he just about managed in spite of some hilarious barracking from Mr Dodd.

Recent Press Coverage

Below is a summary of the Campaign’s recent interviews in the press. Coverage has been both prominent and extensive both nationally and regionally.

DAILY TELEGRAPH/DAILY EXPRESS/DAILY MAIL….The ‘Lessons in Swearing’ at a Bradford school issue led to our Chairman being interviewed by the Barnsley Chronicle and resulted in the Campaign being quoted in major stories appearing in the above nationals on 14 July.

THE TIMES….A two page article ‘Time to watch our Ps and Qs’ by Features Editor Damian Whitworth detailed our Campaign to encourage a courteous welcome to visitors and tourists through the Team London Volunteers for the Olympics. This excellent article appeared on 19 July.

DAILY TELEGRAPH….Matthew Norman’s ‘Final Whistle’ column advocated (with some degree of tongue-in-cheek) that our Campaign should back a crusade to have the retiring England Cricket Captain Andrew Strauss elected as the “most courteous person who ever lived”. He added that “two million texts and calls for from National Campaign for Courtesy members” would ensure he won the ‘BBC Sports Personality of the Year’ title. This very funny column appeared on 31 August.

DAILY EXPRESS/DAILY MAIL….Freelance journalist Tammy Hughes interviewed the Chairman about children and their manners on 5 December which resulted in stories appearing in 6 December issues of the Express and Mail. This led to a live interview on BBC Radio Humberside & Lincolnshire with presenter Peter Levey on 7 December.

EVERGREEN….We are always appreciative of the coverage we get from that wonderful national magazine ‘Evergreen’. In its Summer edition PERCY BICKERDYKE included our Courtesy Test leaflet questionnaire in his ‘Percy’s Post Bag’ pages. Two new Campaign members was the result!

LOCAL PRESS….For all the local newspaper coverage on presentations of our Certificate Awards to so many worthy recipients. Meanwhile, we must mention the wonderful three-page article on our North West Regional Executives ALAN COLES and PHIL KING that appeared in the August issue of THE LANCASHIRE MAGAZINE.

‘SUPERLINK’ SUPPORT: We were delighted to read member RICHARD POPPLE’s excellent article about our Campaign and the activities and aims published in the Diamond Jubilee 2012 issue of the West Midlands Pension Fund’s Superlink magazine. Richard’s article not only covered the history of our Society but included our Courtesy Test questions, subscription rates and contact details. Thank you, Richard.

“MR SEASIDE GETS THE GONG”: This was the Southport Visitor newspaper’s front page heading that announced the Queen’s Birthday Honour of the British Empire Medal award made to our North West (South) Regional Executive PHIL KING. Formerly the resort’s Director of Tourism, he is affectionately known as ‘Mr Southport’ and this Award has been given in recognition for his tireless support for his hometown and his involvement with the Southport & West Lancashire Normandy Veterans. Phil and his wife MAUREEN will be invited to a Buckingham Palace Garden Party to celebrate his achievements.

Ann Widdecombe presents award to Ilfracombe as UK’s first courteous town in new business initiative

Ilfracombe in North Devon is the first town in the UK to complete a new programme run by the National Campaign for Courtesy to recognise businesses for their courtesy. The Right Honourable Ann Widdecombe presented the Mayor of Ilfracombe with a certificate marking this achievement after more than 100 businesses took part.

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy

The 15-week pilot initiative – supported online at pleaseandthanks.co.uk – recognised courteous businesses in the town after validation by customer testimonials and unsolicited nominations from members of the public. Shops, restaurants, cafés, pubs and hotels participated in the programme along with garages, accountants, builders and other sectors. A weekly theme focused on different aspects of courtesy and online materials supported participating businesses.

Following the success of this pilot, the National Campaign for Courtesy is receiving interest from other towns keen to run the initiative in their own areas.

Robert Zarywacz, who is courtesy consultant for the campaign and whose previous experience includes monitoring worldwide customer service at British Airways, says: “The courteous town initiative ensures we recognise what is good in business at a time when there is a tendency to focus on the negative. It provides a process for assessing courtesy, based on independent verification, which can be replicated in towns across the country to create a recognisable standard.

“Millions of people in the UK spend many hours each week at work or in business and a polite environment not only makes working life more enjoyable but plays a key role in increasing motivation and productivity. As well as making everyone feel better in their work, it can have important economic benefits, especially relevant when every business is looking to improve performance.”

Ann Widdecombe congratulated Ilfracombe on such a worthwhile initiative and said she was delighted to present the certificate at Ilfracombe Library on 8 June 2012.

Lynda Courtnadge, Mayor of Ilfracombe, said: “It was a great pleasure to receive the Courteous Town award, presented by the Rt Hon Ann Widdecombe, on behalf of Ilfracombe.

“Since moving to Ilfracombe 12 years ago, I have always appreciated the warmth and friendliness of local people, and so it was lovely to learn that we are the first town in the country to be awarded the Courteous Town Award, a national initiative promoted by the National Campaign for Courtesy.”

Robert Zarywacz continued: “The response in Ilfracombe has been phenomenal. When presenting certificates and window stickers to individual businesses, many have been overwhelmed that people have taken the time to nominate and thank them.

“It’s a powerful reminder that it takes only a moment and costs nothing to say ‘please’ and ‘thank you’, but it means so much when we do.

“The National Campaign for Courtesy would like to thank Ann Widdecombe, the Mayor and the businesses and members of the community who have participated in the courteous town initiative and who make Ilfracombe such a courteous place in which to live and work.”

See full details of the Ilfracombe courteous town initiative.

For details of the National Campaign for Courtesy, please visit campaignforcourtesy.org.uk

Ann Widdecombe presents award to Ilfracombe as UK’s first courteous town in new business initiative

Ilfracombe in North Devon is the first town in the UK to complete a new programme run by the National Campaign for Courtesy to recognise businesses for their courtesy. The Right Honourable Ann Widdecombe presented the Mayor of Ilfracombe with a certificate marking this achievement after more than 100 businesses took part.

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy

The 15-week pilot initiative – supported online at pleaseandthanks.co.uk – recognised courteous businesses in the town after validation by customer testimonials and unsolicited nominations from members of the public. Shops, restaurants, cafés, pubs and hotels participated in the programme along with garages, accountants, builders and other sectors. A weekly theme focused on different aspects of courtesy and online materials supported participating businesses.

Following the success of this pilot, the National Campaign for Courtesy is receiving interest from other towns keen to run the initiative in their own areas.

Robert Zarywacz, who is courtesy consultant for the campaign and whose previous experience includes monitoring worldwide customer service at British Airways, says: “The courteous town initiative ensures we recognise what is good in business at a time when there is a tendency to focus on the negative. It provides a process for assessing courtesy, based on independent verification, which can be replicated in towns across the country to create a recognisable standard.

“Millions of people in the UK spend many hours each week at work or in business and a polite environment not only makes working life more enjoyable but plays a key role in increasing motivation and productivity. As well as making everyone feel better in their work, it can have important economic benefits, especially relevant when every business is looking to improve performance.”

Ann Widdecombe congratulated Ilfracombe on such a worthwhile initiative and said she was delighted to present the certificate at Ilfracombe Library on 8 June 2012.

Lynda Courtnadge, Mayor of Ilfracombe, said: “It was a great pleasure to receive the Courteous Town award, presented by the Rt Hon Ann Widdecombe, on behalf of Ilfracombe.

“Since moving to Ilfracombe 12 years ago, I have always appreciated the warmth and friendliness of local people, and so it was lovely to learn that we are the first town in the country to be awarded the Courteous Town Award, a national initiative promoted by the National Campaign for Courtesy.”

Robert Zarywacz continued: “The response in Ilfracombe has been phenomenal. When presenting certificates and window stickers to individual businesses, many have been overwhelmed that people have taken the time to nominate and thank them.

“It’s a powerful reminder that it takes only a moment and costs nothing to say ‘please’ and ‘thank you’, but it means so much when we do.

“The National Campaign for Courtesy would like to thank Ann Widdecombe, the Mayor and the businesses and members of the community who have participated in the courteous town initiative and who make Ilfracombe such a courteous place in which to live and work.”

See full details of the Ilfracombe courteous town initiative.

For details of the National Campaign for Courtesy, please visit campaignforcourtesy.org.uk

Ann Widdecombe presents award to Ilfracombe as UK’s first courteous town in new business initiative

Ilfracombe in North Devon is the first town in the UK to complete a new programme run by the National Campaign for Courtesy to recognise businesses for their courtesy. The Right Honourable Ann Widdecombe presented the Mayor of Ilfracombe with a certificate marking this achievement after more than 100 businesses took part.

(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy
(from left) Lynda Courtnadge, Mayor of Ilfracombe, is presented with the courteous town certificate by the Rt Hon Ann Widdecombe, watched by Robert Zarywacz of the National Campaign for Courtesy

The 15-week pilot initiative – supported online at pleaseandthanks.co.uk – recognised courteous businesses in the town after validation by customer testimonials and unsolicited nominations from members of the public. Shops, restaurants, cafés, pubs and hotels participated in the programme along with garages, accountants, builders and other sectors. A weekly theme focused on different aspects of courtesy and online materials supported participating businesses.

Following the success of this pilot, the National Campaign for Courtesy is receiving interest from other towns keen to run the initiative in their own areas.

Robert Zarywacz, who is courtesy consultant for the campaign and whose previous experience includes monitoring worldwide customer service at British Airways, says: “The courteous town initiative ensures we recognise what is good in business at a time when there is a tendency to focus on the negative. It provides a process for assessing courtesy, based on independent verification, which can be replicated in towns across the country to create a recognisable standard.

“Millions of people in the UK spend many hours each week at work or in business and a polite environment not only makes working life more enjoyable but plays a key role in increasing motivation and productivity. As well as making everyone feel better in their work, it can have important economic benefits, especially relevant when every business is looking to improve performance.”

Ann Widdecombe congratulated Ilfracombe on such a worthwhile initiative and said she was delighted to present the certificate at Ilfracombe Library on 8 June 2012.

Lynda Courtnadge, Mayor of Ilfracombe, said: “It was a great pleasure to receive the Courteous Town award, presented by the Rt Hon Ann Widdecombe, on behalf of Ilfracombe.

“Since moving to Ilfracombe 12 years ago, I have always appreciated the warmth and friendliness of local people, and so it was lovely to learn that we are the first town in the country to be awarded the Courteous Town Award, a national initiative promoted by the National Campaign for Courtesy.”

Robert Zarywacz continued: “The response in Ilfracombe has been phenomenal. When presenting certificates and window stickers to individual businesses, many have been overwhelmed that people have taken the time to nominate and thank them.

“It’s a powerful reminder that it takes only a moment and costs nothing to say ‘please’ and ‘thank you’, but it means so much when we do.

“The National Campaign for Courtesy would like to thank Ann Widdecombe, the Mayor and the businesses and members of the community who have participated in the courteous town initiative and who make Ilfracombe such a courteous place in which to live and work.”

See full details of the Ilfracombe courteous town initiative.

For details of the National Campaign for Courtesy, please visit campaignforcourtesy.org.uk

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